Are you about to have your stormwater or sewer inspected? Do you know what you should expect/ask for of your plumber?
Our plumbers at RTL have noticed that small and big plumbing companies alike often do not supply the footage of the sewer or stormwater camera inspections, making it difficult to know what has occurred or what the problem is. Not only are you left unsure if anything has been fixed, but if another plumber is called in at a later date, they cannot refer to what the previous damage is.
Below is an example of major blockages from tree roots and then the pipe after it was cleaned:
What should you expect when you get your stormwater or sewers cleared?
- A written report
- Explanation and specific details of the problem
- Video Proof/footage
- Recommendation on further repairs or maintenance
We at RTL also provide every one of our customers a USB with the footage of the camera in the problem area from the inspections. This is an easy way for you to have peace of mind that there really is or isn’t an issue.
We have included a recent report for one of customers. This explains where the camera entered, where the problem is and what the recommended solution is. If you are not provided with this much detail from your plumber, there is a chance it may be illegitimate or you may need the information in the future.
We at RTL Plumbing believe that if you pay for the inspection, then the footage is yours. We also keep it on file for our reference, should we need to carry out works in the future.
For further reading, read about how this stormwater blockage was cleared.
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