December 12 2018 0Comment
Left: old and deteriorating flexi hoses. Right: new hoses to be installed.

Preventative Plumbing Maintenance before the Holidays

(Last Updated On: December 19, 2018)
Left: old and deteriorating flexi hoses. Right: new hoses to be installed.

Christmas and New Year is a great time to switch off, relax and spend quality time with family and friends. Whether you’re having time at home or before you go away, it’s a good time to do some preventative maintenance.


Flexi Hose Maintenance

The last thing you need whilst cooking the Christmas ham is a pool of water appearing around the dishwasher! Flexi hoses which connect to the dishwasher and washing machine can burst. Flexi hoses generally speaking have around a 5 to 10 year lifespan before they start to deteriorate and fail. Burst flexi hoses can cause serious flooding in your home. Unfortunately, some insurance companies won’t cover the costs.

Recent data released by insurance companies, including NRMA Home Insurance and general insurers IAG, QBE and Budget Direct, shows flexible braided hoses that have leaked or split are the number one cause of internal flooding in Australian homes.

NRMA Home Insurance says the average claim for escape of water in 2016/2017 was $4,818 (excluding excess and GST) but there have been reports of some claims costing tens or hundreds of thousands of dollars.” –

The last thing you want to have to do over Christmas is clean up the damage caused by a burst hose. It is essentially like leaving a tap on for an extended period of time! The damage caused can happen very quickly.


Regular plumbing inspections to flexi hoses

Carrying out an inspection of your flexible hoses and connections ensures there are no bursts that could result in flooding. If you’ve lived in your property for over 10 years and haven’t had the flexi hoses looked at, they may need replacing.

“The rise of the DIY culture in Australia and the low cost of these connectors are also increasing the likelihood of flexible hose failures, as they encourage handymen to attempt installations themselves.

General insurer Budget Direct says on its website that this is compromising the integrity of flexi hoses in homes as DIY is more likely to result in flexible hoses being damaged at the time of installation, which then increases the chance of bursting.

There are fears that eventually insurance companies will begin disallowing claims if customers can’t prove installation by a licensed plumber as well as regular maintenance.”

Preventative Plumbing Maintenance – what to check and where

Check the flexi hoses. Located under bathroom sinks, laundry sinks, beside toilets, bidets, behind dishwashers and washing machines.

What to look out for on Flexi Hoses. Look out for water on the hose, pooling or dripping, rust, corrosion, split sections, holes, bubbles or bulges and twists. Damaged flexi hoses are a ticking time bomb and should be replaced!

Check-in with your insurance before you go away on holiday. Are flexi hoses covered on your insurance? Some insurance companies won’t cover the cost of damage such as flooding caused by flexi hoses.

Before you go away on holidays or have the family around for Christmas – get the dripping taps, leaking toilets and old or damaged flexi hoses repaired, to avoid damaging floods and issues.


The consequences of ignoring small drips and simple preventative maintenance can have major impact. They can not only affect you and your property but if you’re in a flat or townhouse, it can also affect your neighbours, resulting in complex claims involving multiple insurers.


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