Dealing with a Burst Water Pipe in Brisbane

(Last Updated On: June 27, 2018)

There’s nothing worse than walking downstairs to boil the kettle on a cold morning, only to step into a huge pool of water as soon as you reach the kitchen. You know immediately that you’ve got a cracked or burst pipe.

What do you do when you have a burst water pipe? 

Time is not something that’s on your side when it comes to a burst water pipe. Even the tiniest crack can flood your entire home within hours. But don’t worry, not all hope is lost. You and your plumber can rectify this emergency quickly and effectively using the following 4 steps.


1. Turn off main water supply to your home. 

The first thing you need to do is turn off the main water valve to your home. If you live in an apartment building, a quick call to the body corporate to have them shut the water off for you, will need to be made immediately. Once the main water valve has been closed off, open your taps so that all the excess water in your pipes can drain.

2. Call your plumber.

Call your plumber immediately. A burst water pipe can cause significant and often permanent damage to your home very quickly. So don’t waste time debating over whether or not you should call a plumber. You can contact us on (07) 3399 2203.

3. Avoid electrical wiring or switches. 

The next thing you need to do is check that you don’t have exposed wires that may have been affected by the water. It’s better to be safe than sorry when it comes to wet electrics, so it’s best to shut off your main electricity circuits to avoid any safety hazards. If you have any water coming through the ceiling, turn your lights off immediately.

4. Start collecting the water. 

Start collecting as many pots, buckets, towels and whatever else you can use to collect the water running from the leak. You might not be able to pin point exactly where the water is coming from, so just start by collecting water from wherever you can see it leaking.

If you have water leaking from the ceiling, use a broom handle or something similar to pierce the paint or plaster to give the water an exit point. Opening the bulge will help to prevent the ceiling caving in. Use buckets to collect the water.

For water pooling on the floor, put down as many towels or blankets as you can to prevent the water spreading to other areas of your home. Continue to collect as much water as possible until your plumber arrives.

A burst pipe is an emergency, but if you act fast you can reduce the impact.

When you need professional assistance, contact us today on (07) 3399 2203 or complete our online enquiry formfor all of your plumbing services.

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