8th March 2017. JOHN, PRESIDENT – BODY CORPORATE, ASHGROVE
I wanted to write to thank you and your team for the excellent completed work. RTL was most efficient and supportive to have this work completed on time and without any hidden surprises. Also, when onsite, the team is so respectful of residents and to minimise disruptions. The site was left so very clean and the garden even restored as much as possible after a big dig. This may be routine for RTL, but it is certainly a rarer experience as a customer. It was brilliant work and very much appreciated.
5th February 2017. ANONYMOUS CUSTOMER SURVEY
We have used RTL Plumbing for plumbing issues around our home. The tradesmen have always been so lovely, punctual and complete jobs to a very high standard. We have had a range of issues from blocked drains to requiring a new gas hot water system. All dealt with equal importance. Def recommend!
2nd February 2017. JACK WALLACE
I was referred to RTL by a friend, their bookings team was super helpful and very flexible as I was away from my property at the time. The service was great from the plumber and the cost was very competitive and was close to what was quoted to me, just from my descriptio
21st November 2016. ROBERT EASTCOTT
RTL plumbing was first recommended by our Body Corp manager to rectify overflowing gutters. Their work was efficient and prompt. Also the pricing was more than competitive. RTL recently installed a hot watr service for an investment property, again the work, communication and helpfulness was outstanding. I can recommend this company highly.
13th October 2016. SHANE LOCKLAND
Plumbers with a difference…… Its not just the Tradesman that impress us every time we use RTL’s services, the team in the office are extremely good at communicating and make every job a streamlined experience!!
12th October 2016. PIP CLEARY
The service was friendly and excellent – the plumber was very happy working for the company and this showed in his positive can do attitude.
I would definitely recommend them to my friends.
15th August 2016 . JAMIE KERR, DIRECTOR OF STRATA
RTL has been a preferred contractor with us for many years. We recommend the services of RTL Plumbing due to their reliability and high standards. Equally, the majority of our clients who engage RTL plumbing provide positive feedback on their experiences.
18th July 2016 . DEB & JAMES
We have had a lot of work done with RTL Plumbing and find both the company and their tradesperson Greg very professional, experienced and helpful. I would and we have recommended the company to colleagues and friends and will continue to use RTL Plumbing in the future for further renovations. We recently renovated one of our bathrooms and found both RTL and Greg’s advice extremely helpful and we are over the moon with the end result.
15th June 2016 . PETRIA FERWOOD
We started using RTL in 2002 and have never looked back. Always timely and cost-effective. Most recently, they arranged an emergency visit to cater for blocked pipes and dishwasher! Great service everytime.
1st June 2016 . SANDRA WAUGH, KELVIN GROVE
I would like to recommend RTL Plumbing as this company literally saved my newly purchased unit from being ruined by the downpour of heavy rain that the East Coast of Australia recently experienced. I am a great believer in fate and timing, I purchased a small unit with a small enclosed courtyard that to my surprise did not have any drainage to cater for a storm water downpipe and drainage holes from a retaining wall that I shared with a large block of units next door. How lucky was I that six weeks before the recent flooding Brisbane had one half a day of reasonably heavy rain and that half day of rain flooded my small enclosed concrete paved courtyard. The water was almost lapping at the back door but I got lucky the rain stopped. I contacted my body corporate a couple of days later and RTL Plumbing were asked to inspect the drainage that currently existed. The plumber confirmed the drainage was non-existent but he had a solution. RTL Plumbing installed through the concrete floor of the courtyard a quality drainage system and pipe work that performed brilliantly last weekend when the heavy rain just kept falling. The downpipe and the retaining wall holes were filled with water and gushed through the courtyard to the newly installed drain and pipes. I did not have a great deal of sleep as this was a real test of the work completed but I had nothing to worry about the job was perfect. All I can say is this Thank You to RTL Plumbing and to the two young plumbers who did such a great job, you saved my home.
10th May 2016 . DAN LAW
Super happy with the service from RTL Plumbing. From the girl who answered the phone and helped me with some of my questions to Joe who came out and did the work. Prompt, professional and value for money. I wouldn’t use any other plumbing service. Keep up the good work guys.
31st March 2016 . SCOTT GAVIN
Thanks again for the excellent service you provided. You managed to turn what could have been a very bad experience into a positive one. It’s great to see that it’s still important to some businesses to keep customers happy. I will definitely refer RTL’s name to friends/family who might need plumbing work.
27th March 2016 . JENNY JOHNS
A huge thank you to Dale from RTL Plumbing. Easter Sunday evening at approximat
4th August 2015 . NICHEWORKS
In regards to RTL Plumbing specifically there really haven’t been any issues! We are really happy with the working relationship we have with you and how responsive you are when we ask for something to be attended to or altered…
6th July 2015 . HARRY HODKINSON, TOOWONG
Your plumbers fitted my new hot water system. I’m very impressed by their professional work. I’ve since recommended your firm for another job in Toowong.
1st June 2015 . SIMONE SNELL, KIRKLAND PLACE, COORPAROO
Thank you for the recent work completed on Kirkland Place.
I would like to take an opportunity to provide some feedback regarding Matt Elder. From the moment Matt walked in to inspect the flooding in our bedrooms, he was genuine, positive, empathetic and willing to help and provide a solution. He took our concerns seriously and completed a thorough investigation to find the cause of our flooding. He was relentless in making sure that our concerns were fixed as a matter of priority. Matt was always available to speak to re: updates/progress and responded almost instantly. I would not hesitate in recommending/using RTL Plumbing in the future.
Thanks again for your help.
2014 . SJM HYDRAULICS
Their quality of workmanship and understanding of the industry has been a breath of fresh air and has helped to make these projects run smoothly from start to finish. We always find working with RTL Plumbing a pleasurable experience and look forward to working with them in the future.
2014 . ROBBIE COHEN, FOUNDER & PRESIDENT – BRISBANE HILUX 4X4 / 4RUNNER CLUB INC.
I was shopping around recently trying to find a qualified plumber to help me put together some ‘Roof Rack Mounted Water Storage Pipes’ for my 4WD, so that I could use them for showering and washing up, whilst away on camping trips. Some of the plumbers I called either had no idea what I was talking about or had no interest in assisting me.
But when I called RTL Plumbing, Brett was more than happy to come out to see and hear what it was that I was after. His expertise and knowledge in understanding exactly what I wanted made it a real pleasure dealing with him. The 2 pipes were constructed professionally and promptly at a very affordable price and Brett was even good enough to fit them to my roof rack basket at no extra charge!
Since then I have become the Founder & President of a 4X4 Club here in Brisbane, where these pipes have been used quite successfully on a number of 4X4 and camping trips right around South-East Queensland.
As a result, other Club members have quizzed me about these pipes and I have told them that I highly and thoroughly recommend RTL Plumbing for any 4X4 enthusiast who would like similar accessories made and fitted to their vehicle. Thanks heaps RTL!
2014 . BOB & HEIDI PETTY, KEDRON
My wife and I would like to express our gratitude for the service we got from you and your company, with the problems we had over the past few weeks. The service was excellent, and the job was done with a professional touch, so often lost in today’s world. Again thank you, and as I said your praises will be sung from the roof tops.
2014 . MARK GORTON, SENIOR SERGEANT, MISCELLANEOUS COURTS
May I take this opportunity to congratulate you on the calibre of your staff. Jan was extremely professional, he was on time, efficient, tidy and in all a credit to your company. Yesterday I had Jan attend my home and replace 3 cisterns as per quote 6472. Thank you!
2014 . ANTHONY GILLESPIE, B Sp Sc, B Sc. psych (HONS), SWEAT GYM
Just a quick note to register my appreciation at the professional job done by Greg in fitting a new water supply unit at my new gym. He was courteous, on time, professional and a nice bloke to boot. He’s an asset to your team. Thanks very much.
2014 . PHILLIP McINTYRE
We had your company come out to Carindale today. I was speaking to mum and she was very impressed with your men onsite. From a typical woman’s point of view she was impressed by how smart they were dressed, how they conducted themselves and most of all the clean up after their work!
2014 . MARK CONYERS, PROJECT DIRECTOR
Just an email note of recognition of the efforts that RTL Plumbing have put into the Rainwater Tank Audit. I have spoken to the department this morning after our final report was presented at their internal procurement meeting yesterday and it was met with a great deal of satisfaction from the way the project as conducted and the good result received across all states. I’d like to thank everybody involved at RTL and hopefully we will see even more works generated from it.
2014 . CASEY SNELL, PROPERTY MANAGER
THANK YOU THANK YOU THANK YOU! Tell the boys they did a great job and we are very happy with it. You guys are too good to me!
2014 . GEORGE SHURT
Wow it is so refreshing to find a plumber that knows what to do and is reliable, presentable and comes on time. RTL Plumbing have been working with me for 5 years on different projects, renovations and maintenance and I have never been so happy with the work of Ben and his team. When you call you will speak with Lynn and from there the process is so easy and unstressful. Before coming to RTL Plumbing I had nothing but terrible experiences with Tradesman and so it is nice to find a tradesman that looks at his business differently. They care about what you think and take the time to give you more than just a service.
2014 . CAMERON YIELD
It is really nice to see a plumbing company that sees their work as more than just a job, I haven’t come across a company that takes such pride in their work. I had my guttering done and it was fantastic, I have this done last year by another company and it was done so badly that I had to get RTL to come out and fix. I can tell you I won’t be using anyone else ever again.
2014 . JOHN GLASS
Ben, this is an email to thank-you for the fantastic service you provided us with when you came to do our plumbing in October 2009, the plumber you sent out was extremely well presented, competent and knew exactly what our problem was and fixed it in the quickest time they could. I will be recommend RTL plumbing to anyone.
2014 . FALLON YEAR
Not only have RTL Plumbing looked after my home but I have now engaged them in my commercial plumbing projects. This company have the personal touch of a small business but are able to work on very large plumbing projects and produce the goods. I will be recommending to all of my friends and if you need advice Ben can really provide you with a fantastic service.
2014 . LUCY DRIVER
RTL Plumbing did a job for us on September the 14th and this email is to let you know how happy we were with the service provided. We have had loads of renovations done on our home and although we have found a few good tradesmen, most have been unreliable, expensive, and not worth the effort of ever calling them back. In your case, you were very reliable (arrived early as a matter of fact), very personable, supplied great service at a reasonable price. Lynn was also extremely pleasant to deal with. Thanks so much for everything.
2014 . J. LACE
I called RTL Plumbing and unlike other plumbers they arrived on time and ready to go, thanks for taking the time to care.
2014 . CORTNIE SLEET
I have used Ben and his team for personal jobs for years and I am now the President of the Body Corporate of units and got him to come and sort out an issue between two properties which was pending legal action from the next door units. His professionalism and dedication in getting to the bottom of this was unbelievable and it resulted in us not having any legal action taken against us. I cannot recommend him more highly and I will be telling all my friends. It is more than a plumbing service, RTL Plumbing care….
2014 . A. GLASS
I just wanted to say a very big “Thank You” again to RTL for coming to the rescue.
I am so impressed with the fast service and the wonderful young men you send out- not only are they excellent at their job, but they are wonderfully polite (a credit to their parents!)
I felt very sorry for poor Adam who did a superb job under extremely bad conditions (outside in the 35 degree sun in the hottest part of the house) and he never complained once- I’ve seen other trades people who would have downed tools under less trying conditions!
Many thanks to you and the team for a job well done.
2014 . K. LUCY
I just want to thank-you for the impeccable service that we received from RTL Plumbing, we have had numerous plumbers come out to fix different problems and everytime we have been so impressed with the service.
Thanks so much RTL
2012 . CHRIS MANSELL, CANSTRUCT CONSTRUCTION SOLUTIONS
RTL provided the men and equipment as required when required, sometimes under difficult timeframes. On all seven (7) sites, RTL did a remarkable job in achieving this and thus reducing the risks on site while maintain expenditure to tolerable levels.