WATER FILTER QUESTIONS

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(07) 3399 2203

WHAT TYPE OF FILTER SHOULD I BUY?

Water filters are designed for varying degrees of filtration, and so they are classified according to the type of materials that are used in their construction as well as what type of contaminants they will filter out of your water supply.

The most simple type of water filter is the paper type of water filter. This kind of water filter gets rid of rust and dirt, and is best used for the purpose of filtering sand and rust from the water.

An activated carbon filter is probably the most common type of water filter and strains out dirt, rust, chlorine, and the taste and odor associated with old pipes. This kind of water filter is best suited for potable water.

WHY DO I NEED A PRESSURE VALVE?

A pressure reducing valve reduces the pressure of the water in the pipes of your home so not to cause undo wear or void warranties on your water heater, washing machine or dish washer. Pressure reducers also save water by lowering the pressure. Less water flows through faucets showers etc. at a slower rate.

BROWN WATER COMES OUT OF MY TAP, WHAT IS GOING ON?

When brown water comes from your tap it usually means you have rusty galvanized iron piping. Rust dissolves into the water giving it a brownish color. If you do not use the water for a day or two the water normally gets browner . The only cure for this is to replace the worn out piping. Sometimes you may experience brown water from work that has been done on the water system and dirt has entered the system this usually can be flushed by running the water for a few minutes.

GENERAL PLUMBING QUESTIONS

DO I REALLY NEED A SKILLED LICENSED PLUMBER TO COME TO MY HOME TO FIX A LEAKY TAP OR CLEAR A CLOGGED DRAIN?

Yes! You may not know everything that a plumber knows. Plumbers are highly skilled and versatile craftsmen. They can install and repair pipes and plumbing fixtures, diagnose clogged-drain problems and solve all problems related to water systems in your building. Do-it-yourself solutions are great when they work, but your insurance policy may not cover flood losses if you make a mistake.

The thing that sets our plumbers apart from the competition is our dedication to continued training and education in the latest plumbing techniques and tools. This enables us to do better work for our customers. Our plumbers receive technical training, but we are also the undisputed leaders in customer-service training. This means you are guaranteed a courteous, professional and friendly plumber at your door, every time! Call RTL Plumbing and you’ll discover that service is our first priority.

CAN I INSTALL A NEW SINK OR PLUMBING FIXTURE IN MY HOME, OR IS THIS SOMETHING BEST LEFT TO THE PROFESSIONALS AT RTL PLUMBING?

Many homeowners are capable of handling these kinds of jobs by themselves. Some of the bigger home centers even show you how. However, our experience has shown that some projects are better left to the professionals. We have received more than a few calls from distressed customers who are stuck in the middle of a project. RTLPlumbing provides custom builder-quality installation and upgrades for sinks, toilets, laundry tubs, laundry hookups, bathtubs, whirlpool tubs, showers, all kinds of taps, garbage disposals and more.

HOW DO I UNBLOCK MY GARBAGE DISPOSAL?

You may be able to insert an Allen wrench into the bottom of the disposer and crank it to help dislodge the material causing the jam. If this doesn’t work, don’t use the disposal! You could cause serious damage to the disposal motor or even your home’s electrical system. RTL Plumbing can usually fix a jammed garbage disposal. If we can’t, then the unit will probably need to be replaced. Our expert technicians can give you the best advice and make quick work of it to get you grinding again!

HOW DO I KNOW I HAVE A BROKEN WATER LINE OUTSIDE MY HOUSE?

A broken water line out in the yard may mean an excessively high water bill, puddles in your yard or the sound of running water when no taps or appliances are using water. Using our video camera drain-inspection technology, we can see inside your pipes. This means we can pinpoint the problem without destructive trial-and-error methods that wreck your pipes and lawn. In many cases, we can fix the problem right away and save you money.

I HAVE LOW WATER PRESSURE IN MY HOME. WHAT CAN I DO ABOUT IT?

There are several things that could cause low water pressure, including a partially closed or malfunctioning shutoff valve, a crimped water line, or deposits that gather in older galvanized pipes. If your neighbors have strong water pressure, the problem is most likely somewhere between the water meter and your home. A qualified plumbing technician from RTL Plumbing will be able to identify the problem and explain your options.

IS THERE REALLY A DIFFERENCE BETWEEN HARD WATER AND SOFT WATER?

Yes. In fact, the difference can be damaging to your home and your body. Have your clothes been damaged during laundering? Have you noticed excessive soap consumption, pipe scaling, faucet and fixture deterioration, skin problems, or undesirable tastes or odors in your water? If so, then you have a water problem. RTL Plumbing can install a soft-water system in your home that will provide you with soft water for cleaning and bathing, while simultaneously solving your cooking- and drinking-water problems. You will feel and taste the difference!

I HAVE A PLUMBING EMERGENCY! I NEED A PLUMBER NOW. WHO DO I CALL?

RTL Plumbing has technicians available specifically for emergency calls. They can diagnose and solve your plumbing problem right away. Just call (07) 3399 2203 and RTL Plumbing will answer, guaranteed!

MY DISHWASHER DOES NOT DRAIN COMPLETELY. WHAT IS THE PROBLEM?

Dishwashers are designed to leave some water in the bottom of the unit at the end of each cycle. This is to keep the heating element from burning up. However, if the dishwasher does not empty at all, you’ve got a problem.

One of RTL Plumbing’s technicians can determine whether the problem is caused by a clogged drain line, a faulty motor or an electronic issue. Dishwashers are fickle machines and can be very hard to work on. We can help you determine the best remedy. If you need a new unit installed, we can do that too!

I THINK MY TOILET IS LEAKING. IS THERE A TEST I CAN DO TO CONFIRM THIS SUSPICION?

Yes! All you have to do is put a few drops of food coloring into your toilet tank. Wait a few minutes and then look in the toilet bowl. If you see that your bowl has the same color, then you’ve got a leak! The scary part is you are probably wasting hundreds of litres of water each month! Call RTL Plumbing. We can install a low-flow toilet that will not only save you water and money, but will flush better than anything you have ever had in the past.

Contact us today for all your plumbing needs – (07) 3399 2203

TIPS & ADVICE

Do not leave plumbing problems until the last minute!
Save time and money, by notifying RTL Plumbing of your plumbing concerns, at your earliest convenience. The sooner you contact us the less likely the problem will escalate, and this in turn will save you inconvenience and money.

Water conservation saves you money!
We all know how important it is to conserve water, especially during times of drought. But not only will water conservation save water and help the environment, it will also save you money! To help minimise your water usage, RTL Plumbing can provide you with water efficient fittings. So next time you want to fix a leaking or damaged pipe, ask RTL to install a water efficient fitting, saving you on both water costs and usage.

But before you call, first check that the electronic circuit hasn’t tripped, or if you have a gas hot water system, check that the pilot light hasn’t gone out.

Some interesting facts about water usage…

  • A tap left running can waste up to 17 litres of water a minute.
  • The average Australian Household uses almost 63 buckets of water a day. That’s 230,000 litres of water a year.
  • A leaking toilet can waste over 16,000 litres of water a year.
  • Approximately 49% of household water used inside the home is used in the bathroom.
  • Regular showerheads, when used for 8 minutes disperse around 120 litres of water, whereas, water efficient showerheads use less than 72 litres in the same time.
  • A dripping tap wastes over 2,000 litres of water a month.
  • Drains can become severely blocked or damaged due to root growth therefore an annual checkup of your stormwater and sewage drains is a good idea. Afterall, maintenance is cheaper than replacement.

Need advice on your plumbing problems?